Tips and Tricks for Online Casinos

1.)   Installation

   - As I download the free software?

   - After download of the software, which I must do next?

   - I know the software, which I did not load down to find. What now?

   - Which is the name of the program?

   - Which are the minimum and/or recommended conditions for system?

   - Which are the minimum and/or recommended conditions for system?

2.)   Players announce

   - As I register in the casino?

   - As I determine my password?

   - I forgot my password, what I can do?

   - Which I can do, if after the registration no connection develops itself?

3.)   How do I open a casino account

   - How do I open a casino account?

   - Which is the minimum amount be used must, in order to buy play assets?

   - I would like to play as a guest free of charge, however for a credit card am asked, why?

   - Costs it somewhat over as a guest player to play to be able?

   - For like for a long time my appearance account will remain active?

   - Can receive I more play assets than guest players?

4.)   Bank

   - Are safe my funds transactions?

   - As I buy play assets?

   - As I can take profits off?

   - As I cancel a disbursement request?

   - Undertaken which, in order to prevent fraud?

   -- As I can see my Account?

5.)   Plays add

   - As I can download more plays?

   - Why does it last so long new plays down zuladen?

   - Which I can do, if I receive an error message during I download?

6.)   Security and data protection

   - Is safe my credit card number in your hands?

   - As safe it is to be sent my credit card details over the Internet?

   -- Is safe my Account number and my password?

   - Can use I a credit card in the casino, which is not issued on my names?

7.)   Customer Service

   - Which I can do, if I need technical support?

   - Whom I can contact with questions?

8.)   Legal

   - Which the minimum age is over in the casino to play?

   - Is legal the casino?

   - Is safe data exchange?

9.)   Over plays

   - Which are my chances of winning?

   - Which happens, if my connection is interrupted to the server during the play?

   Sometimes - why don't the wheels at the play automats stop?

   - Why doesn't the ball stop with roulettes?

   - Why aren't maps openly put?

   - As I can reconstruct exactly, which maps were expenditure-divided?

10.) As easily/rules

   - As I open a Account?

11.) Account data and password

What should I do, if I mean account data or my password lost?

1. INSTALLATION

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The casino uses the newest diagram and applications of clays/tones, in order to make an ultimative play experience possible. First 5 plays could be loaded loaded down and during these be played, can more than 200 further, free plays down.

How do I download the free software?

Click on the switching surface DOWNLOAD free of charge somewhere on the Casinowebseite.

After download of the software, which I must do next?

Now they are so far to install the Casinosoftware. According to standard the Casino Softwareis loaded on your Desktop. If you stored it elsewhere, you can look for the file with the Windows search: Click on start/searches/search file or file and enter you as file name “Programm.exe” and begin you the search. (Please you that you select the option consider, to search on which local non removable disk) double clicking it the icon of the program loaded down (the name of this file ends with” .exe "). Afterwards you obey please the instructions of the installation Wizard.

I know the software, which I did not load down to find. What now?

According to standard the Casino Softwareis loaded on your Desktop. If you stored it elsewhere, you can find the file with the Windows search.

What is the name of the program?

“Programm.exe” program replace you with the name of the casino which you downloaded.

What are the minimum and/or recommended conditions for system?

Minimum conditions:

Recommended conditions:

The casino software works with Windows 98, Windows 2000 and Windows XP.
Unfortunately the Casino software does not run on the MAC, but MAC users are cordially invited to play with the Flash version of the casino.

OR

2. PLAYER ANNOUNCING

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How do I register in the casino?

How do I determine my password?

For its password (password) you must consider large and lower case and it must each mark in the same way be entered. It must be a letter number combination up to 20 indications.

I forgot my password, what I can do?

If you forgot your password and to your Account number, contact please our Customer Service. Hold please your registration data ready. In order rules knitted of eCogra to the data protection to keep, can we to players only account data give, after we successfully identified them over the telephone. Of our Customer Service you receive a provisional password, which you then change under “options” (option) and then for “password” (CHANGE log in passwords) change can.

What can I do, if after the registration no connection develops itself?

That can be because of a slow or bad connection to its Internet Service Provider. If you separate the connection and if you make a new connection, then you try it again.

3. Account OPENING

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How do I open a Account?

Click on “connecting” (Connect); As soon as the connection is manufactured can you play.

What is the minimum amount to be used must, in order to buy play assets?

They must buy play assets in the value at least of €20, in order to be able to play.

I would like to play as a guest free of charge, however for a credit card am asked, why?

Obviously you opened a genuine funds account. Around a play funds account to open you contact please our Customer Service. Guest players receive a guest account and/or a play funds account, into which no genuine money is deposited.

Does it cost somewhat over as a guest player to play to be able?

No! Guest players receive appearance accounts, with which you can play free of charge

For like for a long time my appearance account will remain active?

Appearance accounts are not deactivated. They can remain gladly guest players and play with us as often as you to want.

Can I receive more play assets than guest players?

Yes. They click simply on purchase (Purchase) and enter the amount, which you would like to have. As guest players, you can as much play assets „to buy “as you want, because it is not played with genuine money.

4. BANK

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Are my funds transactions safe?

Yes. The casino uses 128-bit SSL (Secure Socket Layer), a digital coding, in order to protect your electronic transactions over the Internet. This is the Internet safety standard for on-line transactions, as he is required by large financial establishments. If you do not want to indicate your Kreditkaten or bank data in the email correspondence, have always the option to communicate to our Customer Service the data by telephone free of charge.
For our casino all transactions are completed by credit card of Proc Cyber services, prominent Institut for electronic funds transfers. The service offers safe electronic funds transfer (e-cash) and our casino is proud on the fact that we can stress this service, in order to transfer play assets. This bank service stands however only for genuine funds players, who use genuine money to the play, for order, contrary to guest players, who play to the fun and set no genuine money.

How do I buy play assets?

There are many possibilities play assets in the casino to acquire: Neteller, Prepaid AT, FirePay, visas and master Card, solo one, SWITCH and delta debit Cards, Wire transfer, CIT aristocracy, Click2Pay, and EziPay. (You note please that some currencies can be available only for some players with certain casinos for a certain currency. For an exact listing of the currencies you click please here).
If you have questions concerning a bank affair, contact please our Customer Service.

How can I take profits off?

They must deduct everyone times after a play meeting your profits, but leave can you on their play casino account. Their positive account balance is stored automatically on the system and stands for you again for the order, if you register next time to playing.
There are different ways your profits to take off. For more details to the disbursement means you click please here. However you can cancel also your disbursement request and deposit so the amounts your Account.

How do I cancel a disbursement request?

If you had placed a disbursement request to make rückgangig it however differently to consider itself and further to have in such a way you liked to play also the possibility your disbursement request within 24 hours. But you go following the instructions please to the disbursement option in “bank” and under “disbursement to cancel”.

What is undertaken, in order to prevent fraud?

The casino goes decided forwards, in order to prevent risks and promptly discover. A goal is both the confidential treatment of the customer accounts and the confidential disbursement of the profits to customers.

The casino uses a row of appropriate safety and risk controls, in order to supervise each transaction. Customers are requested, the proof of their identity, copies of your credit cards to make available as well as minutes of the deposits signed by the customer and/or other relevant documents. This is valid in particular if you liked to have disbursed your profits. These measures secure the electronic in and disbursements before fraud. Read also for this our general trading conditions.

How can I see my Account?

With the funds monitor cash checks can see you your Accountstand. All in and disbursements are specified in a bank-similar excerpt.
Around CashChek to use you click please on the following left

5. PLAYS ADDING

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How can I download more plays?

Three plays are loaded down at the beginning. Over up to 44 further free plays down zuladen proceed you as follows:
Around a certain play, click you zuladen down on the symbol of the play, which they want to install. The play starts like the others, only it lasts somewhat longer it down zuladen. During this small delay the casino downloads the necessary play files. With the process announcement you can pursue the loading procedure. Please note that the speed for downloading depends also of the speed of your internet access.
The casino will download also new plays and Upgrades during you to play. These files are however small and are down loaded if the connection between your computer and the Casinoservern is inactive. Since your play has priority, you should not even notice that in the background files are loaded down.
In order to load several plays, you click on the switching surface of the play, and then on „breaking “(cancel off). The loading procedure can be observed at the monitor over the play switching surface. They click on the next play and it are down loaded. Now you can see that both monitors indicate that both plays are loaded down. The play selected last is preferred and loaded down first.

Why does it last so long new plays down zuladen?

Because both the number of selected plays, and your Internet connection and the condition of the network of its duration affect Internet Service Provider (ISP).

What can I do, if I receive an error message during I download?

If you meet an error message during you further plays download, call please free of charge our Customer Service on the 24-Stunden-Hotline.

6. SECURITY AND DATA PROTECTION

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Is my credit card number safe in your hands?

Yes, your personal genuine funds account number and your password must be submitted before each transaction by credit card. Special details required before play property to be bought to have been able. The casino guarantees safe Datentransfer during the transaction and it neither to credit card information nor any other information is openly put.

How surely is it to be sent my credit card details over the Internet?

The casino uses newest coding technology, in order to protect your personal data and data of your credit card.

Are my Account number and my password safe?

Yes. For the Datentransfer over the Internet the casino 128-Bit-Verschlüsselung begins. Each player receives a clear Account number and player determines its password, in addition only they have entrance.

Can I use a credit card in the casino, which is not issued on my names?

The casino does not permit to use players credit cards, if they are not Unterzeichener of the credit card. These measures meet around it, the player, to protect your credit card and your account. If another person liked to play from your PC in our casino, then we recommend that this person opens your own genuine funds account in the casino.

7. Customer Service

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What can I do, if I need technical support?

This casino offers 24-Stunden-Unterstützung for all casino player via telephone number and email free of charge. If you can have questions or suggestions you our Customer Service 24 hours on the day, 7 days the week to contact.

Whom can I contact with questions?

All numbers: 24 hours, 7 days in the week
Numbers free of charge:

Email address:

8. LEGAL

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What is to be played the minimum age over in the casino?

In the casino only persons can play, who are older than 18 years, or of age after the right valid for your domicile; the higher in each case age is decisive. Persons under age may play under no circumstances in the casino.

Is the casino legal?

Yes. The Casino operatorhas a license of the license jurisdiction in Kahnawake.

Is data exchange safe?

One of the highest priorities of the casino is security. Around highest security to ensure we use Microsoft SSL4 minutes with 128-Bit-Verschlüsselung combined with Firewall technology. Thus we achieve highest security and soundness for the information, which is sent of and to our server.
These precautionary measures prevent that to our data can receive third entrance. We send regularly minutes to our customers, and beyond that we recommend all to our players urgently to see our on-line documentation and the cash check and PlayCheck minutes. This will help you to be from your side on the current conditions.

9. OVER PLAYS

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What are my chances of winning?

All our plays are subject to the Microgaming random number generator (Microgaming's random Numbers generator), which operates independently of all other systems. And the casino is continual controlled of an independent examiner.

What happens, if my connection is interrupted to the server during the play?

If the play server locks your bet, while the Internet connection is interrupted, then your Accountstand is updated in accordance with the result. If the bet is not locked during the Internet connection is interrupted, then the unfinished bet is indicated to you, if you call the next time the play.

Sometimes why don't the wheels at the play automats stop?

This is caused by strong Internet traffic. The stop signal of the play server does not arrive to your software, so that the wheels keep turning themselves. If you terminate the program, the position is stored, which registered the system last. Our play server notes the conditions of your play and continues it automatically here, if you are again on-line.

Why doesn't the ball stop with roulettes?

This is caused by strong Internet traffic. The stop signal of the play server does not arrive to your software, so that the ball does not stop. If you terminate the program, the position is stored, which registered the system last. Our play server notes the conditions of your play and continues it automatically here, if you are again on-line.

Why aren't maps openly put?

This is caused by a bad or slow Internet connection. The play server will stop the bet to it to be locked can. Our play server notes the conditions of your play and continues it automatically here, if you are again on-line.

How can I reconstruct exactly, which maps were expenditure-divided?

PlayCheck is a play monitor, which permits it to you to regard your entire play process. Players can see which maps e.g. exactly were expenditure-divided or where the ball with roulettes landed or how stopped the play automats. With PlayCheck you can its last 72 play hours employment for employment retrace. So our players can examine the reliability of our software. PlayCheck is updated every 45 minutes.
Around PlayChek to use you click please on the following left

10. AS ONE PLAYS

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How do I open a Account?

In 5 simple steps you can open a Account:

• Click on DOWNLOAD free of charge, in order to store the free casino software down on your computer zuladen and. 3 plays is first loaded down and then to stand for you still further 56 free plays for the order.
• After the software was loaded down, install it please.
• Guarantee that you connected with the Internet, on-line are.
• Start the software and click on connecting (Connect). To furnish then it requested a Account. They can select whether you want to furnish a play funds account as guest players or as a genuine funds player a genuine funds account.
• For the opening of an account you must indicate your email address, date of birth and name and intend a password.

If the opening of an account is final, a user name (login name) and/or your Account number is assigned to you. Note these and retain you them at one secure place up, because you will need them everyone times to the registration in the casino, if you liked to play.

Security is ensured!

The casino offers comprehensive security to its players into all casino affairs. All transactions over the Internet will become with the newest 128-Bit-Verschlüsselungstechnologie coded and current plays secured if the connection between players and casino from any reasons be interrupted should.

Fair chances of winning and generous disbursements!

Independent examiners control our plays.

Exciting competitions and mad prices!

Exciting competitions and mad prices expect the challengers. All Casinomitglieder can participate free of charge in all competitions, which are delivered of the casino.  The organizer will inform the players by email about competitions and publicity campaigns.

11. ACCOUNT DATA/PASSWORD

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What should I do, if I mean account data or my password lost?

Your account data are to be kept as possible to part of our constant efforts as safe and secretly. And additionally we obey eCogras strict rules to the account processing. Therefore we can give only then account information to our players, or spend a new password, if we identified the player reliably over the telephone.
If you lost your account data or your password, contact please our free Customer Service.